FAQ | HOW TO REDEEM
Code Redemptions(US and Canada)
Each code specifies which country of redemption it allows. If you live in the country the redemption, no worries…redeem as usual. However, if you purchase a Canadian iTunes code and live outside of Canada you will need to set up a Canadian iTunes Account in order to redeem the code.
With iTunes you must have a Canadian registered iTunes account to redeem a Canadian iTunes movie. There is no way to merge a US and Canadian account. So, you’ll have to have 2 accounts – 1 US and 1 Canadian.
Now both Accounts will be accessible with Apple TV. No proxy needed
You will sign out of one account and sign in to the other - it's that simple
Click this link to see how easy it is to set up a second iTunes account set to a different country:
It takes just mere minutes to complete the set up. Just remember, you will just have to switch between accounts for the movies since they do not merge.
XML iTunes Redemption:
Once you have the correct region iTunes account this will help you redeem an iTunes code that requires a disc.
Download the appropriate file:
For PC and Mac
This will work for every movie, every time.
Download the DMG File
Download the XML File
You can either burn the image to disc, thumb-drive or mount the image to a virtual drive.
Just open iTunes, go to iTunes Store, insert disc or mount image. Let it do its magic, it will open a redemption page. Enter code, sign in, it will redeem if good. If not it will say invalid or redeemed already.
You will get an error about downloading the movie, that's fine, it's not the real movie disc, click ok and check your iTunes videos.
- If you get an error about can't process your request right now, just click ok, try again, you'll get the same error, click ok, check your iTunes videos, it should be there.
- If you get an error about iTunes not available right now, you need to close and reopen iTunes and try again.
REDEMPTION POLICY – WHAT IS A “SPLIT CODE”
Some codes come with multiple redemptions. We sell each redemption separately. ONLY REDEEM WHAT YOU HAVE PURCHASED
We do keep track of when a second redemption is used without payment. After the second time the PayPal account that the original code was purchased from will be restricted from ordering with us until payment for the unpaid redemption portion is paid.
Even though codes may transfer from service to service we have NO control over the time or the actual transfer. We are cannot be held liable for the transfer of any code to any other service other than the redemption link. MA should transfer to iTunes but it can take up to 24 hrs to do so but again we cannot be held responsible if this does not work we have no control over this.
**DO NOT REDEEM ANY PORTION OF THE CODE OTHER THAN THE PORTION YOU ORDER**
WHAT TYPES OF CODES DO YOU SELL?
We carry several code types – see below for a description of the codes we sell.
****When redeeming an early release code it must be redeemed via a PC not a mobile device.*****
iTunes codes can be used by Apple devices and must be redeemed using the iTunes program. These movies can only be viewed within iTunes and do not carry over to UV. We do carry CANADIAN ONLY iTunes codes – so if you do not have a valid CANADIAN iTunes account, please do not purchase these codes as there we cannot provide a refund once a code has been sent out (see our refund policy).
MA (Movie Anywhere) is a Disney based stream for many movies.
HOW TO CONTACT US?
We are a small business and as such, this is not our only job. Please email us and exercise patience. We are not able to be online 24hrs a day. Emails received after 9 pm EST will be answered during the next business day. Sunday is reserved for family time. We will try to check and respond to emails as we can, but can not guarantee a response to emails sent on Sunday until Monday. To contact us you can either email us at email@example.com or use the contact us button on the website ).
If this is pertaining to an order, you must include:
- the order number of the order.
- Your first and last name
- email used to place the order
- NO SCREEN SHOTS